Rate and occupancy in hotels: provoking the conventional pricing model
DOI:
https://doi.org/10.11606/issn.1984-4867.v20i3p469-484Keywords:
pricing, occupancy rates in hotels, marketing mix, customer segmentation.Abstract
This work aims to discuss the relationship between price and occupancy in hotels. Customer segmentation, marketing mix and pricing strategies theories were applied to the study. The hotels of Santos, classified as Tourism and Luxury, were intentionally chosen. Eighty-three percent of them replied to the survey questions. The data revealed that there is a relationship between hotel rates and occupancy rates, as in terms of hotel categories as customer segmentations as well. At the other hand, the surveys reported in this work have shown that three marketing mix variables, including price, are among of the top attributes attracting customers.Downloads
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Published
2009-12-01
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Authors retain the copyright and grant the journal the right of first publication, with the work simultaneously licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0), allowing the sharing of the work with recognition of its authorship and initial publication in RTA.
How to Cite
PINTO, Eder Paschoal. Rate and occupancy in hotels: provoking the conventional pricing model. Revista Turismo em Análise, São Paulo, Brasil, v. 20, n. 3, p. 469–484, 2009. DOI: 10.11606/issn.1984-4867.v20i3p469-484. Disponível em: https://journals.usp.br/rta/article/view/14196.. Acesso em: 2 jun. 2024.