QUALITY OF THE WORKING LIFE OF TEACHERS: A CASE STUDY AT A HIGHER EDUCATION INSTITUTION

Abstract

In a world increasingly globalized and competitive, organizations make the largest difference on the individuals within those organizations and officials display a willingness to increase the quality of work life and strive to look for the best way to obtain a better organizational performance. This paper aimed to examine aspects relating to the Quality of Life of teachers that make up the faculty of CESAC - Centre for Higher Education Santa Cruz, mantenedoura FACRUZ-College of Santa Cruz and the Institute of Education - located in Santa Cruz Capibaribe - PE. The chosen theoretical model for the study was to evaluate the ‘Quality of Working Life’ of Richard Walton, this model is composed of eight criteria, each with respective indicators. For each of the criteria of the model, the research sought to observe whether the questions were related to the desires and expectations of employees. We opted for an exploratory and descriptive study for the methodology. The data collection was a structured questionnaire that was administered to teachers of the company. It was observed that the level of employee satisfaction was higher, which demonstrates the existence of indicators of Quality of Working Life within the company.