WHEN THE GOVERNMENT IS THE MARKET: GOVERNMENT PROCUREMENT AND INNOVATION IN SOFTWARE SERVICES

Authors

  • Marina Figueiredo Moreira Universidade de Brasilia
  • Eduardo Raupp de Vargas Universidade de Brasilia

Keywords:

Innovation in services, Software services, Public purchasing, Induction to innovations.

Abstract

This paper aims to investigate the effectiveness of the use of public procurement as an alternative for inducting innovations in software services supplying companies. It analyzes the purchase requirements of governmental clients and its impacts in inducting innovations. This paper studies multiple cases with ten analysis units, conducted using semi-structured interviews with professionals in the companies. Innovations are identified in three steps: pre-sale, service providing, and post-sale. The results show that the provision of services to governmental clients is defined by bureaucratic parameters and by the attendance to different process conditions, which restrict the emergence of innovative solutions and, especially, its reuse with non-governmental clients. The study confirms the induction of innovations by governmental clients. Even though this induction is not intentional, it meets the main trajectory presented in the Chain-Linked Model.

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Author Biographies

  • Marina Figueiredo Moreira, Universidade de Brasilia
    Doutoranda em Administração pela Universidade de Brasília – UNB Professora de Inovação e Empreendedorismo da Universidade de Brasília – UNB
  • Eduardo Raupp de Vargas, Universidade de Brasilia
    Doutor em Administração pela Universidade Federal do Rio Grande do Sul – UFRGS Professor de Administração da Universidade de Brasília – UNB

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Published

2012-07-04

Issue

Vol. 9 No. 2 (2012)

Section

Artigos

License

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How to Cite

WHEN THE GOVERNMENT IS THE MARKET: GOVERNMENT PROCUREMENT AND INNOVATION IN SOFTWARE SERVICES. (2012). INMR - Innovation & Management Review, 9(2), 175-197. https://journals.usp.br/rai/article/view/79268