Theoretical perspective of comprehensive communication: a new interpretive approach to internal communication

Authors

  • Cynthia Sganzerla Provedel Grupo Novartis

DOI:

https://doi.org/10.11606/issn.2238-2593.organicom.2013.139198

Keywords:

Emotions. Organizational fears. Informal internal communication. Rumors. Dialogic communication. Comprehensive Communication.

Abstract

Under the perspective of comprehensive communication theoretical approach, organizational fear and rumors have plenty of room for interpretation and understanding. This communicational approach may contribute to foster a comprehensive dialogue in organizations, in which fear and other emotions could be expressed, in order to create an organizational scenario where there is greater learning and higher productivity, greater respect for emotions, and that may also result in more humanized organizational relationships.

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Author Biography

  • Cynthia Sganzerla Provedel, Grupo Novartis
    Mestre em Comunicação pela Faculdade Cásper Líbero (Facásper)Pós-graduada lato sensu em Gestão de Comunicação Organizacional e de Relações Públicas pela Escola de Comunicações e Artes da Universidade de São Paulo (ECA-USP).Graduada em Comunicação Social pela Escola Superior de Propaganda e Marketing (ESPM). Atualmente, é responsável pela área de Comunicação Interna em uma das plantas do Grupo Novartis no Brasil.

Published

2013-12-28

How to Cite

PROVEDEL, Cynthia Sganzerla. Theoretical perspective of comprehensive communication: a new interpretive approach to internal communication. Organicom, São Paulo, Brasil, v. 10, n. 19, p. 134–145, 2013. DOI: 10.11606/issn.2238-2593.organicom.2013.139198. Disponível em: https://journals.usp.br/organicom/article/view/139198.. Acesso em: 22 jul. 2024.