Strategic planning in a public heath institution from 2012 to 2022: implication of the perceptions of the workforce and managerial decisions

Abstract

This article presents the mechanisms for elaborating INCA’s institutional strategic planning in a decade and identifies subjective aspects of professionals, institutional management mechanisms, and managerial obstacles of Public Administration as relevant issues that impact the process. It also problematizes the managerialism, the emphasis on strict compliance with rules and the limited analysis of context in health services. The objective was to describe the evolution of the planning process and to present how the perception of professionals about compliance with management standards influences the organization of management. It is the result of a qualitative study, using a semi-structured individual interview carried out in 2012 and document analysis completed in 2021. Results demonstrate how intersubjective aspects of work relationships can contribute to distance workers from strategic decision-making or facilitate participation and commitment to improve the management of an institution. It is concluded that managers’ appropriation of the debate on topics such as conflict, motivation, leadership, and subjectivity are fundamental for advancing and improving the planning process.