THE RELATIONSHIP BETWEEN SERVICE INNOVATION AND PERFORMANCE: A BIBLIOMETRIC ANALYSIS AND RESEARCH AGENDA PROPOSAL. INMR - Innovation & Management Review, [S. l.], v. 13, n. 4, p. 260–521, 2017. Disponível em: https://journals.usp.br/rai/article/view/111085.. Acesso em: 26 jun. 2024.