The quality of work in the IT sector in Argentina: tensions between singular and collective trajectories

Abstract

In the study that inspired this article, we try to enrich the classic work on the quality of jobs that limits its focus to institutional variables to include dimensions that allow to take into account the quality of work subjectively perceived by workers. Work organization and collective mediation play a key role in creating quality work. In the IT sector, the organizing objectives required of employees performing tasks that encourage learning and promote selfsufficiency. The cognitive demands are very high, the configuration of the workday deregulated, no time limit, takes place outside of work and, consequently, the ergonomics are not controlled. This organization of work affects workers and prevents the consolidation of a group capable of operating in defense of their interests.